How to tell the difference between EMPATHY and SYMPATHY
Watch these two videos for a quick understanding that explains when and how to use empathy.
Being empathetic will enhance relationships at home and work.
Watch if you would like to know more about: Rapport, Empathy, Sales, Relationship Building, Team Building, Understanding Others
There’s a huge difference between sympathy and empathy.
Empathy helps cross the communication gap and build rapport.
Empathy empowers the recipient while sympathy (in my opinion) is sometimes a matter of one-upmanship.
Empathy means being okay with feeling helpless.
Dr Brené Brown
This short, easy-to-watch video by Dr Brené Brown explains the difference beautifully. This video is an extract from Dr Brown’s full Ted Talk on vulnerability.
Dr Brown is a research professor and best-selling author of “Daring Greatly: How the Courage to be Vulnerable Transforms the Way We Live, Love, Parent and Lead” (Penguin Portfolio, 2013).
She has spent the past decade studying vulnerability, courage, worthiness, and shame.
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Get out your tissues because this video truly evokes empathy.
This video was produced by the Cleveland Clinic, a nonprofit medical centre that integrates clinical and hospital care with research and education.
As the producers say: “… focusing on the sound of the human voice and how each guest adds to the collective discussion…”.
The producers have attempted to bring out the best in each story with as few words as possible. Each experience is juxtaposed between messiness and glory.
This video was presented by Chief Executive Officer, Toby Cosgrove at his annual State of the Clinic address on 27 February 2013.
Voice: Dr Brené Brown
Animation: Katy Davis (AKA Gobblynne)
The Cleveland Clinic